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What's in your Subscription
Packaging & Delivery Details
Once purchased, your first subscription box will be delivered within 2-3 weeks. You'll receive an email with tracking information once it ships so you know exactly when to expect it, as well as an email upon delivery. Your seafood will be packed in a box with plenty of dry ice to keep it frozen solid until you're able to bring it inside.
Skip, Pause, or Cancel Membership Options
If you'll be traveling for awhile or have too much fish in your freezer, you can skip a delivery at any time. If you need to skip a delivery or cancel your subscription, you can do so by logging in to your Member Account or by contacting us. We have a 100% Satisfaction Guarantee, so if you're ever unsatisfied with what you receive, just reach out and we will make it right!
How do I know what seafood I will receive in my upcoming delivery?
We project your subscription box contents up to three months into the future. To find out what species are coming your way, log in to your member account or check out our Projected Harvest page. We also send you an email with your upcoming box contents three days before the delivery charges, so you have time to modify the order as needed.
What more can you tell me about the portion sizes and how the seafood is packaged?
Our fish fillets are generally 5-7 ounces. To maximize our use of the wild resource, all members will receive a mix of center and tail pieces. Our fillets are vacuum-sealed, our shellfish is glazed and packed in bags. Learn more on our Packaging Disposal Guide.
Can your seafood be eaten raw?
Yes, please do! All of our seafood is sushi grade / sashimi grade and be enjoyed raw or rare. The on-boat processing and individual handling of all of our fish ensure the quality demanded by any raw preparation. More important—safety-wise, anyway—our fish are frozen at very low temperatures, which ensures they are safe to eat raw. The FDA’s stance is still that consuming undercooked meat, poultry, and seafood products may increase the risk of foodborne illness.
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